Testimonials

I WORK FOR A LARGE INTERNATIONAL COMPANY WHO PREVIOUSLY USED CLARKE TRANSPORT FOR A NUMBER OF DOMESTIC DELIVERIES AND COLLECTIONS BEFORE IT WAS TAKEN OVER BY TROUT. AS WITH ANY CHANGE THERE IS ALWAYS AN ELEMENT OF THE UNKNOWN, WHICH COULD HAVE DISRUPTED OUR DAY TO DAY BUSINESS. HOWEVER, IN THIS CASE THE SERVICE STANDARDS WERE NOT ONLY MAINTAINED DURING THE TRANSITION BUT ALSO SIGNIFICANTLY IMPROVED! THE TROUT TEAM WERE EXTREMELY PROFESSIONAL AND MADE SURE THAT WE WERE FULLY INFORMED FROM THE VERY START. THEY HAVE BUILT A VERY STRONG RELATIONSHIP WITH US AS THEIR CUSTOMER OVER THE SUBSEQUENT YEARS WHICH HAS REMAINED CONSISTENT DESPITE SIGNIFICANT INTERNAL CHANGES WITHIN OUR ORGANISATION RESULTING IN NEW CONTACTS FOR THE TEAM TO DEAL WITH. THE SERVICE IS ALWAYS OF A HIGH STANDARD, PROMPT, EFFICIENT AND PROFESSIONALLY HANDLED, WE HAVE SOME VERY DEMANDING CUSTOMERS TO KEEP HAPPY AND THE FEEDBACK HAS ALWAYS BEEN GOOD. IN TRANSPORT, WE ALL KNOW THAT THINGS OUT OF ANYONE’S CONTROL CAN CROP UP TO THROW A SPANNER IN THE WORKS, TROUT HAVE ALWAYS BEEN GREAT COMMUNICATORS AND WILL DO THEIR BEST TO RESOLVE ANY ISSUES QUICKLY. THEY ARE KEEN TO OFFER SOLUTIONS TO ENSURE THAT BUSINESS CONTINUES TO RUN SMOOTHLY IN THE EVENT OF CHANGE (SOMETHING THAT WE HAVE HAD FIRST-HAND EXPERIENCE OF) AND WILL WORK WITH YOU SO THAT ANY NEW REQUIREMENTS ARE UNDERSTOOD AND EXECUTED CORRECTLY WITH LITTLE OR NO DISRUPTION TO SERVICE. THEY’RE A GREAT TEAM AND I WOULDN’T HESITATE TO RECOMMEND THEM!"

01455 552801

transport@trout.uk.com

Trout Transport Ltd, 

Gilmorton Road,

Lutterworth,

LE17 4DU